Resolved -
This incident has been resolved.
Feb 2, 00:28 UTC
Monitoring -
A fix has been implemented and we are monitoring the results. Emails that were not received were queued. These queued emails may take up to 20 minutes to be received.
Feb 1, 23:05 UTC
Update -
We are continuing to investigate this issue and we are actively working with our email provider to identify the issue.
Feb 1, 22:57 UTC
Update -
We are continuing to investigate this issue.
Feb 1, 22:21 UTC
Investigating -
We are currently investigating an issue where transactional emails may not be delivered. This impacts account related emails as well as e-commerce notification emails.
Feb 1, 21:30 UTC