Intermittent billing issues for some customers

Incident Report for Webflow

Resolved

This incident has been resolved and all billing functionality should be working as expected.
Posted Dec 20, 2021 - 21:47 UTC

Monitoring

The team has implemented a fix and we are now monitoring the results.
Posted Dec 20, 2021 - 21:29 UTC

Identified

The team has identified the issue and is continuing to work on a fix.
Posted Dec 20, 2021 - 21:23 UTC

Investigating

Some customers running into errors when trying to add subscriptions or plans. The team is aware of the issue and are currently investigating.
Posted Dec 20, 2021 - 21:02 UTC
This incident affected: Dashboard.