Account Email Changes Are Not Being Updated

Incident Report for Webflow

Resolved

This incident has been resolved. If you recently tried changing your account email address you will need to redo the email address change in Account Settings → Email Settings → Update Email Address

Posted Jun 08, 2022 - 12:27 UTC

Identified

The team has identified the issue and is continuing to work on a fix.

Posted Jun 08, 2022 - 11:09 UTC

Investigating

Webflow is investigating reports of customers unable to successfully complete an account email address change when clicking the verification link within the email confirmation. If you are not updating your account email address, you will be unaffected by this issue.

Posted Jun 08, 2022 - 10:24 UTC

This incident affected: Dashboard.